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Privacy Policy

Privacy Policy

Last Updated On 10-May-2021

Effective Date 10-May-2021

The Leprosy Mission International is a registered company in England and Wales: 3591514 and is registered as a charity in England and Wales (1076356).

This Privacy Policy describes the policies of The Leprosy Mission International, The Leprosy Mission International 80 Windmill Road Brentford Middlesex, Middlesex TW8 0QH, United Kingdom of Great Britain and Northern Ireland, email:, phone: 020 8326 676 on the collection, use and disclosure of your information that we collect when you use our website ( ). By accessing or using the website and filling in forms on the website, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the website.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted on the website and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect:

If you fill in a form on this website, we will collect and process the following personal information about you, depending on which information you provide:

  • Name
  • Email
  • Mobile
  • Address
  • Work Address
  • Payment Info

If you apply for a job or voluntary position with us, we will collect any information that you provide through your job application.

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

  • Marketing/ Promotional
  • Processing payment
  • Support
  • Administration info

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How We Share Your Information:

If you have made a donation to or made an enquiry that relates to one of The Leprosy Mission’s Members, we will pass your information on to the TLM Member in your country. We will do this so that they are able to process your information, contact you, and respond to any queries you may have in a way that is relevant to the country in which you reside. Each TLM Member will comply with the relevant data protection laws within your country. To understand the Privacy Policy of the TLM Member in your country, please visit their website.

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • Analytics
  • Payment recovery services

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the website violates any third-party rights. If the website or our company is merged with or acquired by another company, your information will be one of the assets that is transferred to the new owner.

Retention Of Your Information:

We will retain your personal information with us for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Credit or debit card donations

In order to make a donation online, you will need to give us certain personal information. Our website uses a secure SSL connection to encrypt and process your card details and we will need certain personal information: name, email address, telephone number, address, credit card type, number, expiry date and CVV value. When you have given us your details for a payment, we will pass this information on to the TLM Member in your country, but we do not store your full credit card details nor share our supporter details with any third parties.

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.


The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links & Use Of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may contact us at The Leprosy Mission International: The Leprosy Mission International 80 Windmill Road Brentford Middlesex, TW8 0QH, email:

We will address your concerns in accordance with applicable law.